FAQ
To view questions and answers to Frequently Asked Questions (FAQs) regarding the PATH SmartLinkSM Card, select your topic of interest from the general categories listed immediately below. If you are interested in seeing all available PATH SmartLinkSM FAQs, simply scroll through the entire webpage.
More about the PATH SmartLink Card
Available Products for the PATH SmartLink Card: About Trips and Unlimited Passes
The PATH SmartLink Card Website
SmartLink Information for Transit or Commuter Benefits Participants
PATH TAPP Card
1) Is SmartLink ending and when?
Yes, in the fall of 2026, PATH is planning to completely phase out SmartLink as a fare payment system as part of the full transition to our new fare payment system, Total Access PATH Payment, known as TAPP.
The last day to use SmartLink to pay your PATH fare will be announced at a later date.
We highly recommend that you use all of your SmartLink products as they are non-transferrable to TAPP.
2) Can I still use my SmartLink Card?
Yes. You can continue to use any SmartLink fare products you have to pay your PATH fare. However, PATH is planning to phase out SmartLink completely in the fall of 2026. An exact date will be shared later. You may continue to use SmartLink at turnstiles that accept this payment method until that time.
3) What happens to my SmartLink discounts/programs?
As part of the transition to the new TAPP fare payment system, starting on Monday, March 30, 2026, you will not be able to purchase 1-, 2-, 4-, 10-, 20-, or 40-trip products on SmartLink unless you are a Reduced Fare customer or enrolled in electronic pre-paid transit benefits that are automatically loaded onto your SmartLink card each month through a participating transit benefit provider. As of that date, you can only purchase 1-, 7-, and 30-Day Unlimited Passes with SmartLink. Customers can instead purchase these trip products on the new TAPP Card; learn more at tappandride.com.
Customers with existing trips on their SmartLink Cards will be able to still use those trips to pay for their PATH fare until further notice.
4) Can SmartLink Cards still be purchased and how?
Yes, SmartLink Cards can still be purchased online at www.pathsmartlinkcard.com. However, since SmartLink is planning to be phased out in the fall of 2026, we recommend customers purchase a TAPP Card instead of a SmartLink Card.
5) What is TAPP? How does it work?
TAPP is PATH's new contactless fare payment system. You can pay for rides by tapping a contactless credit or debit card, a mobile wallet, or a TAPP Card at the turnstile.
TAPP makes travel faster and more convenient by removing the need to line up to purchase tickets.
For more information, please visit tappandride.com.
6) Can I transfer products from an existing SmartLink Card to a TAPP Card?
No; SmartLink products are not able to transfer to TAPP.
Please use your existing SmartLink balance (fare, trips and passes) prior to SmartLink ending in the fall of 2026.
In the fall of 2026, PATH is planning to retire SmartLink as a fare payment system and fully transitioning to Total Access PATH Payment (TAPP). The exact date will be announced at a later time.
7) Can I have both a SmartLink Card and a TAPP Card?
Yes, you can have both cards at the same time (please note, depending on when you get a TAPP Card, some products may or may not be available yet).
Please note: You cannot add/register your TAPP Card to a SmartLink account. You must create a TAPP account at tappandride.com/register if you desire to register your TAPP Card. Once you register your card, you will be able to view trips, track charges, and manage payment methods.
8) What are the benefits of TAPP?
TAPP makes travel on PATH faster and easier. You can tap your credit/debit card or mobile wallet at the turnstile for quick, seamless entry, and because you can add value to your TAPP Card online with no wait, you'll see fewer lines at vending machines.
If you register for a TAPP account, you can view your trips, charges, set account notifications, and easily replace a lost or stolen TAPP Card.
Unlike SmartLink, you can also add stored value to your TAPP Card, you're not limited to just trip or pass products.
9) Where can TAPP Cards be purchased?
At vending machines in any PATH station.
Online at tappandride.com.
10) How much does a TAPP Card cost?
There is a one-time fee of $5.00 when purchasing a new TAPP Card.
For a limited time, PATH is offering a $5 TAPP travel credit promotion! Customers who purchase a TAPP Card and register it to their TAPP customer account will get a $5 travel credit applied to their TAPP Card. This promotion is only available to the first TAPP Card registered per customer account.
11) Where can I use TAPP?
TAPP can be used at the blue-wrapped turnstiles at all PATH stations.
Please note: SmartLink Cards are not accepted at TAPP turnstiles.
12) I am a Reduced Fare customer (Senior SmartLink customer/ Rider with Disabilities). Can I get a TAPP Card?
Not yet. However, reduced fare riders can use TAPP now by linking their discount to a contactless payment method. More information is available in the TAPP Reduced Fare Programs FAQ at tappandride.com/faq/RF.
A TAPP Card for Seniors and Riders with Disabilities (reduced fare riders) will be available later in 2026. In the meantime, please ensure your contact information is up to date so PATH can mail your reduced fare TAPP Card when the time comes.
13) How do I apply for PATH's Reduced Fare Program on TAPP?
Customers eligible for a reduced fare can apply through PATH's existing reduced fare process.
Once approved, your discount can be linked to a TAPP payment method of your choice.
14) How will TAPP protect my data?
We're committed to keeping your personal and financial information safe and secure. Please see TAPP's Privacy Policy to learn more.
15) Can I use my transit benefits with TAPP?
Yes. If you currently use transit benefits to pay for PATH on SmartLink, you can continue using them with TAPP. Just follow the same process you use today with your benefits provider.
You can continue loading your transit benefit funds onto your preferred payment method or use them to purchase and refill a TAPP Card.
16) I am planning on purchasing a SmartLink Card. Should I purchase a TAPP Card instead?
If you are looking to purchase trip products (10-, 20-, 40 trip bundles) or convert to stored value, PATH recommends you purchase a TAPP Card.
If you plan on purchasing pass products (1-, 7-, 30-day passes) and using them over the Spring of 2026, then we recommend purchasing a SmartLink Card for now.
- The discounted (1-,7-,30- day passes) remain on SmartLink for now and will be available on the TAPP Card at a future date.
- Starting on Monday, March 30, 2026, you can only purchase 1-, 7-, and 30-Day Unlimited Passes with SmartLink, (remaining SmartLink trips will be valid until further notice). If you would like to purchase trips with TAPP, please visit tappandride.com.
- Reduced-fare riders can use TAPP now by linking their discount to a contactless payment method. More information is available in the TAPP Reduced Fare Programs FAQ at tappandride.com/faq/RF.
- A TAPP Card for Seniors and Riders with Disabilities (reduced fare riders) will be available later in 2026. In the meantime, please ensure your contact information is up to date with PATH so a TAPP Reduced Fare Card can be mailed when they become available.
In the fall of 2026, PATH will retire SmartLink as a fare payment system, transitioning to Total Access PATH Payment, or TAPP.
17) What is PATH's refund policy?
PATH does not issue cash refunds. For more information, visit https://www.panynj.gov/path/en/fares.html.
18) I don't see my question regarding TAPP here. What should I do?
We are happy to answer all your questions. Please visit TAPP Contact Us page or email us at [email protected].
The PATH SmartLink Card
1) What is the PATH SmartLink Card?
The PATH SmartLinkSM Card is a durable, plastic card with an embedded computer chip that keeps track of the number of your available prepaid trips, as well as the number of days remaining on an Unlimited Pass. Trips and passes may be added to the Card at a PATH vending machine in any PATH station or online through a PATH SmartLinkSM Card Web Account. At PATH vending machines, you may purchase an Unlimited Pass with a debit or credit card in addition to cash; only debit or credit cards can be used to make purchases online.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
2) What are the benefits of a PATH SmartLink Card?
Web Services Time saving account management features include online purchases via automatic, or one time replenishments among other features.
Lowest Fares - It provides you with the best discounts available per trip.
Convenience - The SmartLinkSM Card is easy to use and easy to reload. There is no need to insert or swipe at a PATH turnstile or vending machine, the card never leaves your hand and gets you to your destination faster.
Security - With registration, a free and optional service for your SmartLinkSM Card, your unused trips and/or days remaining on your Unlimited Pass will be replaced if your Card is ever lost, stolen, or damaged. (See SmartLinkSM Program Terms and Conditions for complete details and information.)
Durability - The SmartLinkSM Card is a refillable, plastic fare card designed for long-term use.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
3) How do I get a PATH SmartLink Card?
You may do any of the following to obtain a PATH SmartLinkSM Card:
- PATH Patrons who are 65 years of age or older and eligible Riders with Disabilities can apply for the Reduced Fare Program. To apply visit the Reduced Fare Programs webpage.
- Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
4) Why is there a $5 charge for a SmartLink Card?
The SmartLinkSM Card is intended for long-term use and is made of durable plastic with electronic components, including a computer chip. These components enable it to be used without insertion or swiping and provide the means for PATH to offer a variety of convenient and beneficial services to SmartLinkSM Card holders. The fee helps offset the cost of the card and these services - it is a standard industry practice for transit agencies to charge a fee for a smart card.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
5) Is there a way I can get a receipt from my online SmartLink Card purchase?
Yes. A receipt will be generated during your online purchase. One can also be requested from the SmartLink Customer Service Team at 1-800-234-7284 during our regular business hours, Monday through Friday from 9 AM-5 PM or by email at [email protected].
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
6) What is the maximum number of trips I can add to SmartLink?
SmartLinkSM holds a maximum of six products, three different types of product with no more than two of any product. As such, SmartLinkSM can hold up to 140 trips: two 40-trip products, two 20-trip products, and two 10-trip products.
Keep in mind, any products purchased on a SmartLink Card beyond this limit will remain in a pending status for up to 60 days. If there is no room on the card for the pending product to be added within the 60-day period, the pending product will no longer be available on the card.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
7) I have both Trip products and Unlimited Pass products on my Smartlink. Can I choose the product I wish to use?
SmartLinkSM prioritizes Unlimited Passes over Trips. Trips on SmartLinkSM will not be used until all Unlimited Pass products have been used.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
More about the PATH SmartLink Card
1) How should I care for my PATH SmartLink Card?
Secure your SmartLinkSM Card as you would cash. Bending, twisting, or perforating the SmartLinkSM Card can damage it and cause it to malfunction. We recommend that you store your Card in a plastic holder designed for Smart Card use. If you do not have a holder please contact the SmartLink Center at 1-800-234-PATH (7284), option 1, and ask to have one mailed to you.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
2) How does the PATH SmartLink Card technology work?
The plastic, credit card-sized PATH SmartLinkSM Card uses radio frequency and "smart card" technology. When presented within one to two inches of the center of the circular target on the PATH turnstiles and vending machines, the target is able to communicate with the card to read and update the information it contains. No personal data is stored on the SmartLinkSM Card itself. This technology is used in transit systems around the world.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
3) Will my SmartLink Card be demagnetized if I store or place it against other cards in my wallet?
No. The electronics within the card are not susceptible to this type of damage.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
4) Do I need to sign the back of my SmartLink Card?
No. Signing the back of the card is optional.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
5) What is a "personalized" card?
PATH Senior SmartLinkSM cardholders receive personalized cards. A personalized card has the cardholder's name and photo printed on the back.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
6) Is there an expiration date on the SmartLink Card?
The trips that are loaded* on to a SmartLinkSM Card do not expire and can be used as long as your card is valid for use and kept in good working condition.
*Please note:
a) The SmartLink Card can only hold a maximum of six products (three different products and two of each type). Any products above this threshold will not load onto a SmartLink Card until there is room and will remain in a pending status for up to 60 days. If these pending products are not loaded onto the card within 60 days, the products will no longer be available on the card.
b) Products purchased online will remain in a pending status for 60 days until the card is tapped in a station and loaded onto the SmartLink Card. Products will automatically be loaded when the card is tapped at a Ticket Vending Machine or on a turnstile when used for entry into the PATH system. If these pending products are not loaded onto the card within 60 days, the products will no longer be available on the card.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
7) Do you have a SmartLink Card special discount for students, military or people with disabilities?
Seniors aged 65 and older and eligible Riders with Disabilities receive a reduced fare of $1.50 per ride. PATH does not offer student or military discounts. Fares paid with Full Fare SmartLink Cards receive a $0.15 per ride discount when purchasing 10 or more trips.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
SmartLink Card Registration
1) Why should I register my PATH SmartLink Card?
If you choose to use our free registration service for your SmartLinkSM Card and your card is lost, stolen or damaged, you are eligible for the replacement of the trips/days remaining on the card at the time of notification to the SmartLinkSM Service Center. You may notify the SmartLinkSM Service Center by using the replacement card feature on the website or by calling the SmartLinkSM Service Center at 1-800-234-PATH/7284 and select option 1 for SmartLinkSM . Please note, a $5.00 card replacement fee will be charged. See SmartLinkSM Program Terms and Conditions for more information.
All Senior SmartLinkSM Cards are automatically registered. Also, any card(s) added or linked to a PATH SmartLinkSM Card Web Account must be registered - either before or at the time the card is added/linked to the account - in order for account holders to take advantage of card management options available through an online account.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
2) How can I register my PATH SmartLink Card?
The following are ways you may register your PATH SmartLinkSM Card(s):
Select the "Register Card" option from the left-side menu of the PATH SmartLinkSM Web site homepage and complete the registration process online.
If you create a PATH SmartLinkSM Card Web Account, any cards added or linked to the account must be registered. Your account will prompt you to register your card(s), or confirm registration, when adding/linking card(s) to your account.
All Senior SmartLinkSM Cards are automatically registered.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
3) What if my PATH SmartLink Card is lost, stolen, or damaged?
Registered SmartLinkSM cardholders should call us immediately at 1-800-234-PATH/7284 and follow the prompts for the PATH SmartLinkSM Card. We will explain the process of obtaining a new card and receiving the unused trips and/or days remaining from an Unlimited Pass (as recorded in our system at the time you notify us your card is lost, stolen, or damaged) stored on your original card. Please note, A five-dollar ($5.00) fee will apply to all replacement SmartLinkSM Cards.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
4) If I register my card, does PATH sell my personal information?
PATH respects the privacy of its customers and does not sell personal information. Please refer to the SmartLinkSM Program Terms and Conditions and the SmartLinkSM Web Site Privacy Statement.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
Available Products for the PATH SmartLink Card: About Trips and Unlimited Passes
1) What kind of fare products can I purchase for my PATH SmartLink Card?
As part of the transition to the new TAPP fare payment system, starting on Monday, March 30, 2026, you will not be able to purchase 1-, 10-, 20-, or 40-trip products on SmartLink unless you are a Reduced Fare customer. As of that date, you can only purchase 1-, 7-, and 30-Day Unlimited Passes with SmartLink. Customers can instead purchase their trip products on the new TAPP Card; learn more at tappandride.com.
Automatic Replenishment is a convenient service for those who prefer to have their SmartLinkSM Cards automatically filled with either 20 or 40 trips, or a 30-day Unlimited Pass, every time the card's balance reaches the preset threshold of 5 trips or 5 days.
Senior SmartLinkSM Cardholders with a Web Account may purchase one-time replenishments of 10, 20, or 40 trips online until otherwise notified at a later date. Senior Cardholders may also set up automatic replenishment through a Web account. Senior Cardholders may choose between 20 or 40 trip discounted product for the Automatic Replenishment service or pay the full-fare price for a 30-day Unlimited Pass. Please Note: Automatic Replenishment is only available to PATH SmartLinkSM Card Web Account holders.
The following trip products and passes for your SmartLinkSM Card are available online only: 1-, 7-, or 30-day Unlimited Passes.
Senior SmartLink Cardholders may purchase the following products online: 1-, 5-, 10-, 20-, and 40-trip packages as well as 1, 7, or 30-day Unlimited Passes.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
2) What are the benefits of the 30-day unlimited Pass?
The 30-day Unlimited Pass is good for 30 days of unlimited trips, expiring on the 30th day of use. A 30-day pass is more cost effective than multiple trips products if you make more than 42 trips per month.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
3) How do Unlimited Passes work?
Unlimited passes are available on the web in 7 or 30-day denomination and at the PATH vending machines in 1, 7, and 30-day denominations. Unlimited passes are non-transferable but can be used to ride the PATH system as much as desired during the time period the pass is valid. However, they can only be used once at the same PATH station within an 18-minute period. If you have both an Unlimited Pass and trips on your SmartLinkSM Card, your Unlimited Pass will be used first; if the same card is tapped again at any turnstile in the same PATH station within 18 minutes, your pass cannot be used and a trip will be deducted instead.
The day the Unlimited Pass is first used to enter a PATH turnstile counts as the first day of use, or day #1. If you have a 1-day pass, you can anticipate that the pass will expire the next time it is - 12:00 AM, or midnight, after it is first used - not necessarily 24 hours from the pass' first use. Please keep this in mind when purchasing a 1-day Unlimited Pass.
The expiration date on any given pass indicates it will expire at the end of the day noted. For example, if your card has an Unlimited Pass with an expiration date of 08/04 or 08/04/16, it expires at the end of the day on August 4th.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
4) Can I add both trips and passes to my PATH SmartLink Card up until 3/29/2026?
Yes, both trips and passes can be stored on your Card, but a pass will take priority over trips. We recommend that you use up your trips before adding a pass to your card.
As part of the transition to the new TAPP fare payment system, starting on Monday, March 30, 2026, you will not be able to purchase 1-, 10-, 20-, or 40-trip products on SmartLink unless you are a Reduced Fare customer. As of that date, you can only purchase 1-, 7-, and 30-Day Unlimited Passes with SmartLink. Customers can instead purchase these trip products on the new TAPP Card; learn more at tappandride.com.
As passes are meant for one person, they can only be used once at the same PATH station within an 18-minute period. If you have both an unlimited pass and trips on your SmartLinkSM Card, your unlimited pass will be used first; if the same card is tapped again at any turnstile in the same PATH station within 18 minutes, your pass cannot be used and a trip will be deducted instead.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
5) What is Automatic Replenishment for my PATH SmartLink Card?
Automatic Replenishment is an optional automatic trip/pass replenishment service offered for your PATH SmartLinkSM Card. You must have a PATH SmartLinkSM Card Web Account to take advantage of the service.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
6) How does Automatic Replenishment work?
First, you must create a Web account
When setting up Automatic Replenishment, you will first select the "product" (20 or 40 trips, or 30-day Unlimited Pass) you want automatically loaded onto your PATH SmartLinkSM Card.
Next, you must provide information from a valid credit/debit card or select one of your stored payment options within your PATH SmartLinkSM Card Web Account, to be charged every time your SmartLinkSM Card is "automatically replenished" with trips or a pass.
Every time your card's balance reaches five (5) remaining trips or five (5) remaining days your card will be replenished with the product selected at setup. The credit/debit card that you entered or selected for the service will immediately be charged the appropriate amount each time an automatic replenishment occurs.
Please Note: It is highly recommended that you have no more than a single "product" remaining on your card before establishing the Automatic Replenishment service. Automatic replenishment products will take precedence over any other products on your card, regardless of when they were purchased. In other words, the system will use automatically replenished products first and will continue to reload the product until the replenishment feature is cancelled on the website. Once the replenishment stops, you will then be able to use any products still remaining on the card.
Please note, starting on Monday, March 30, 2026, you will not be able to purchase 1-, 2-, 4-, 10-, 20-, or 40-trip products on SmartLink unless you are a Reduced Fare customer or enrolled in electronic pre-paid transit benefits that are automatically loaded onto your SmartLink card each month through a participating transit benefit provider. For all other customers, PATH will cancel all automatic replenishments for trip-based products on SmartLink by Monday, March 30, 2026.
Customers can instead purchase these trip products on the new TAPP Card; learn more at tappandride.com.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
7) When do the trips on my SmartLink Card expire?
The trips that are loaded* on to a SmartLinkSM Card do not expire and can be used as long as your card is valid for use and kept in good working condition.
*Please note:
a) Trip products will no longer be available for sale on SmartLink as of March 30, 2026. Only pass products will be available for purchase.
b)The SmartLink Card can only hold a maximum of six products (three different products and two of each type). Any products above this threshold will not load onto a SmartLink Card until there is room and will remain in a pending status for up to 60 days. If these pending products are not loaded onto the card within 60 days, the products will no longer be available on the card.
c) Products purchased online will remain in a pending status for 60 days until the card is tapped in a station and loaded onto the SmartLink Card. Products will automatically be loaded when tapped at a Ticket Vending Machine or on a turnstile when used for entry into the PATH system. If these pending products are not loaded onto the card within 60 days, the products will no longer be available on the card.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
8) Why was my credit card charged twice when I setup or modified automatic replenishment on my SmartLink Card?
When an automatic replenishment is initially setup on your SmartLink Card, there is an authorization charge to ensure the credit/debit card you provided is valid for the amount specified. An authorization charge will occur again after a suspended automatic replenishment becomes active, or if the product being replenished is changed (example: 20 trips to 40 trips).
After the authorization charge is accepted, the product becomes available to load onto your SmartLink Card. The actual charge for the product will occur when your SmartLink Card is tapped in a PATH Station and the product officially loads onto your SmartLink Card. When the product reaches 5 trips/days, you will receive another product and your debit/credit card will be charged again.
Your bank/credit account will initially show two pending charges when an automatic replenishment is setup, reinstated, or modified. However, the first charge relating to the automatic replenishment setup, reinstatement, or modification will be dropped from your account in an average of 5 to 7 business days, depending on your bank or credit institution. When you receive your bank statement, the authorization charge will not be recorded as it is not an actual charge.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
9) Why was I charged for another product after I modified my automatic replenishment? I still had trips/days remaining from the previous automatic replenishment with a different product.
The automatic replenishment feature will load products when the card balance reaches 5 days or 5 trips from the product type selected for replenishment.
For example: If you had a 40-Trip product being automatically replenished and switched it to a 20-Trip product, the 20-trip product will automatically load even if you had trips left over from the previous 40-Trip replenishment. The 20-Trip replenishment will continue to reload until the replenishment feature is suspended or cancelled. The 40-Trip product would then be used once the latest 20-Trip replenishment was used in full.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
10) Can I sign up for automatic replenishment with a prepaid transit/commuter benefits card?
Unfortunately, at this time the automatic replenishment feature is not available for commuter benefit users on SmartLink. However, on TAPP, PATH's new fare payment system, automatic replenishment is available for prepaid transit/commuter benefit debit/credit cards. Please visit TAPPandRide.com if you are interested in setting up automatic replenishment using a prepaid transit/commuter benefit debit/credit card.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
11) Why does the website say my SmartLink Card is Pending Replenishment Removal?
This notice means that your automatic replenishment feature was cancelled. In order to complete the removal of the automatic replenishment feature, the SmartLink Card must be tapped on a target/sensor at a PATH Ticket Vending Machine in any PATH Station. Once this is done, you may setup automatic replenishment again or purchase a one-time replenishment.
If the SmartLink Card was not tapped at a PATH Station within 60 days of the automatic replenishment cancellation, the removal command expired and the cancellation was never finalized. Please contact the SmartLink Center at 1-800-234-PATH, option 1, and they can reinstate the removal command.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
Using the SmartLink Card
1) How do I use my SmartLink Card?
Our Web page on "How to Use a SmartLinkSM Card" provides a video tutorial, as well as a link to a downloadable and printable PDF, with instructions on how to use your card.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
2) Can trips be deducted from my SmartLink Card by one of the new contactless credit cards or by something other than a PATH turnstile?
No. The PATH SmartLinkSM Card uses state-of-the-art encryption and authentication functions to ensure that only authorized devices can read and/or deduct trips from the card.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
3) Can I use the SmartLink Card on New York City Transit or New Jersey Transit?
No. The SmartLinkSM Card may only be used on the PATH system at this time.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
4) Can I use the SmartLink Card for more than one person?
Reduced Fare SmartLinkSM Cards may only be used by the registered Cardholder and can only be used once within 18 minutes at the same PATH station.
Non-reduced fare SmartLinkSM Cards containing trip products may be used by more than one person. After first use, simply present your card to the target again to allow the next person to enter. You may repeat the process until you have exhausted the trip balance on your card.
SmartLinkSM Cards containing Unlimited Passes are non-transferable and can only be used once within 18 minutes at the same PATH station.
Please Note: If both an Unlimited Pass and trips are stored on a single SmartLinkSM Card, the Unlimited Pass will be used first; if the same card is tapped again at any turnstile in the same PATH station within 18 minutes, the pass cannot be used and a trip will be deducted instead.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
5) Can I use my SmartLink Card at every turnstile?
No. As part of our transition to the new TAPP fare payment system, only designated turnstiles at every station can accept SmartLink. You may use your SmartLinkSM Card at any PATH turnstile equipped with a SmartLinkSM target for fare payment. Likewise, there is a target on every silver PATH ticket vending machine, to support SmartLink fare product reloads.
Total Access PATH Payment (TAPP) turnstiles do NOT accept SmartLinkSM Cards for fare payment.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
The PATH Reduced Fare Program
1) Who is eligible for the Reduced Fare Program?
PATH patrons 65 years of age and older and eligible Riders with Disabilities can apply for the Reduced Fare Program.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
2) What kind of discount is available with a Senior SmartLink Card?
Senior Cardholders pay only $1.50 per trip to ride on PATH. The discount is exclusive to the Senior Cardholder, and the card may not be used to pay for the trips of others.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
3) How can I get a Reduced Fare SmartLink Card Application Form?
You may obtain an application in the following ways:
Visit the PATH Reduced Fare Application Center, located on the concourse level of PATH's Journal Square Station, 1 PATH Plaza, Jersey City, NJ 07306.
Print the downloadable Senior Application Form or the downloadable Riders with Disabilities Application Form and complete it by hand. Mail the completed application and documents to: PATH Reduced Fare Program, One PATH Plaza ? 1st Floor, Jersey City, New Jersey 07306.
This form is also available at PATH stations from a Passenger Information Agent. If you would like to have the form mailed to you, please send an e-mail request to [email protected] or call 1-800-234-PATH/7284.
For more information, visit Reduced Fare Programs.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
4) Do I need to register my Reduced Fare SmartLink Card?
No. Each Reduced Fare SmartLinkSM Card is automatically registered when the card is issued.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
5) How long will it take to receive my Reduced Fare SmartLink Card once my application is mailed?
Please allow 8-12 weeks to process your Reduced Fare SmartLink Card application once it has been received. If an email address is provided in the application, you will receive an email notification when your Reduced Fare SmartLink Card has been created and registered in your name. Please allow 7-10 business days to receive your card in the mail after receiving this email.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
6) How can I check on the status of my Reduced Fare SmartLink Card application?
If you would like to check on the status of your Reduced Fare SmartLink Card application, please contact us at 1-800-234-PATH (7284) and select the option for Reduced Fare SmartLink Cards.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
The PATH SmartLink Card Website
1) What can I do on the PATH SmartLink website?
The PATH SmartLinkSM Card website is the one-stop single resource for all information on the SmartLinkSM Card. Through the website, not only can you find many of the answers to your SmartLinkSM related questions but also, you may purchase and/or register SmartLinkSM Card(s).
By creating a PATH SmartLinkSM Card Web Account, you will additionally be able to take advantage of the following online Card management options:
Automatic Replenishment of fare products;
Add Trips or Unlimited Passes through a One-Time Replenishment;
View Card Transaction History;
View Online Purchase History;
Store and Edit Payment Options;
And more!
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
2) What can I do if I have any problems or issues with my PATH SmartLink Card Web Account?
Please contact the SmartLinkSM Center with any questions or concerns you might have regarding your SmartLinkSM Card Web Account or other related issues. The Center can be reached via e-mail at [email protected] or by phone at 1-800-234-PATH/7284 (Monday through Friday, 9:00AM to 5:00PM EST).
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
SmartLink Information for Transit or Commuter Benefits Participants
1) I am enrolled in a Transit/Commuter Benefits program through my employer. Where can I find more information on using these benefits toward PATH SmartLink Card purchases?
Please click here to visit our webpage created exclusively for participants of transit/commuter benefits programs.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
2) I am currently receiving direct monthly electronic loads to my SmartLink Card through a commuter benefit provider. How can I cancel or modify my monthly commuter benefits?
Please contact your commuter benefits provider directly. HealthEquity/WageWorks customer service can be reached at (877) 924-3967 and Commuter Benefit Solutions by Edenred can be reached at 800.531.2828.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.
Other
1) I can't find the SmartLink information I am looking for, or the answer to my question or concern, on the PATH SmartLink Card Web site. What should I do?
Please contact the SmartLinkSM Center with any questions or concerns you might have regarding your SmartLinkSM Card, Web Account, or other related issues. The Center can be reached via e-mail at [email protected] or by phone at 1-800-234-PATH/7284 (Monday through Friday, 9:00AM to 5:00PM EST). Please have your 20-digit SmartLink Card serial number ready when contacting us. The serial number can be found on the back of your SmartLink Card.
Please note: PATH is planning to phase out SmartLink in the fall of 2026 as part of the full transition to TAPP, our new seamless fare payment system.